When people ask a question, with a question.
When people expect me to know who they are just by the sound of thier voice.
When people take 2 mins to make a turn, in a turn lane.
When people dont merge onto the merge turn lane, then expect the folk in the turn lane to let them in.
Pronoucing words incorrectly, spitting when talking, EATING ON THE PHONE.
If you are in customer service as a living, but have to idea how to talk on the phone?
